Our Customer Satisfaction Guarantee
We proudly hand make our hats and hatbands in Monterey Bay, California using only the finest materials available. We guarantee our hats for a lifetime against defects in materials and workmanship.
We include our sizing system with your order. This allows your hat to be adjusted to three different sizes. Should you need a different size than this allows, we will gladly exchange your hat for a perfect fit. Simply return the hat in the original box with a note as to what you need, and we will send you the appropriate replacement. By the same token, if the color of the hat is not what you expected we will exchange for another of our standard colors at no extra charge.
Our 100% Satisfaction Guarantee speaks for itself. Should the hat not meet up to any of your expectations, simply return the hat to us for a full refund (less shipping costs)……no questions asked. (Custom and special orders excepted)