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Returns

Returns

Sewing Thread Vintage Sewing Machine

We stand proudly behind the quality and workmanship of our products. However, sometimes you may need to return or exchange items. We understand. In order to make this process as efficient as possible, please fill out the form below. All returns are subject to the following policies and restrictions:

  • All returns must be accompanied by a Product Return Form. Returns received without a Product Return Form will not receive credit.
  • Customer is responsible for paying shipping costs on all returns (with the exception of items that are defective).
  • Goods may not be returned for refund except within conditions listed above.
  • Custom Orders, such as X Small and XXXX Large (or larger) sizes are non-returnable items.
  • Returns must be shipped to 125 Aviation Way, Watsonville, CA  95076
  • Any and all exceptions must be prearranged in writing prior to shipping.
 
 
 
Return Instructions:
Step one: Download our Product Return Form, complete it, and print it out.
(Note: The Return Merchandise Authorization Number [RMA] is intended for office personnel and may be left blank.)

Step two: Place the Product Return Form in the box with the product you wish to return and send it to 125 Aviation Way, Watsonville, CA  95076